FAQ's

How do I order images from BEEPstock?

When you select an image from the library which you would like to purchase, you will be asked to specify for what purpose you require the image for. This is to help us calculate a price for your chosen picture.

Once you have provided us with this information, you will immediately be quoted a price for the that particular image. You can then add the image to your cart, and complete your transaction.

Which payment methods are accepted?

We will be happy to set up an account for registered companies. Please email us at info@beepstock.com to apply for a 30 day account.

Payments can be made using all major credit and debit cards. For your security, all transactions are processed using the PayPal secure payment servers. Although registering with PayPal is NOT required to use this website, if you already hold a PayPal account, you may also use this to pay for your order.

What happens once I have paid?

After completion of your order, you will be able to log into your account on the website to download the high resolution versions of the image/s which you have purchased.

How do I download my purchased images?

To download any images which you have purchased, you can log into your account on the website at any time and follow these instructions:

1. Log in into your account.
2. Click 'Account' in the main site navigation.
3. Click on 'View' next to the transaction you wish to download hi-resolution files from.
4. You will be presented with the list of purchased images.
5. Alongside each purchased image, you will see a link to 'Download'.
6. Click on the 'Download' link and save the hi-resolution file in a safe location on your computer.

For security reasons, you will have a limited amount of attempts to download your purchased images. If you exceed this limit you will need to contact us to reset your download allowance.